Privacy Policy

At The Sky Girl, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

1. Information We Collect
We collect information that you provide directly to us, including:

  • Personal details such as your name, shipping address, and email address when you place an order or create an account.

  • Payment information processed through our secure third-party payment processors.

  • Technical information such as your IP address, browser type, and device information when you browse our site.

  • Communication records when you contact our customer service team.

2. How We Use Your Information
We use the collected information for the following purposes:

  • To process and fulfill your orders, including shipping and customer service.

  • To communicate with you about your orders, account status, and promotional offers (if you have opted in).

  • To improve our website, products, and customer experience.

  • To prevent fraud and enhance the security of our services.

3. Information Sharing
We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting business, such as:

  • Payment processors (e.g., PayPal, Stripe)

  • Shipping carriers (e.g., DHL, FedEx)

  • Email marketing platforms (only with your explicit consent)

4. Data Security
We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted using SSL technology, and your payment details are never stored on our servers.

5. Your Rights
Depending on your location, you may have the right to:

  • Access, update, or delete the personal information we hold about you.

  • Opt out of marketing communications at any time by using the "unsubscribe" link in our emails.

  • Restrict or object to certain types of data processing.

6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and analyze website traffic. You can disable cookies through your browser settings, but this may affect certain website functionalities.

7. International Data Transfers
As an international brand, your data may be processed in jurisdictions outside your country of residence. We ensure that all data transfers comply with applicable privacy laws and are protected by appropriate safeguards.

8. Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

9. Policy Updates
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated "Last Updated" date.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

  • Email: theskygirl01@outlook.com

  • Address: The Sky Girl, 68 Queen's Road Central, Central, Hong Kong

Thank you for trusting The Sky Girl with your personal information.